How to Report a Breach of Ethics
RIGHTS OF RECOURSE
- Recognize a party’s right to express or criticize the services provided to him/her;
- Inform the party of the remedies available to him/her in the event of dissatisfaction or if he/she wishes to file a complaint; and
- Support and assist the party to exercise his/her rights as a citizen.
FILING A COMPLAINT IN THE EVENT OF A BREACH
In the event that you witness a breach of the Friends for Mental Health Code of Ethics [EN/FR] by either a staff member, board member, volunteer, or member, please file a complaint to either Friends for Mental Health or the Board of Directors immediately by telephone at 514-636-6885 or by email at firstname.lastname@example.org or even by filing a breach of conduct on the FMH website.
You may also report this breach to the Board of Directors at email@example.com. If after all these steps, you still have concerns, please contact the local Complaints Commissioner at 1 844 630-5125 or firstname.lastname@example.org . email@example.com. Si après toutes ces démarches, vous avez toujours des inquiétudes, veuillez-vous adresser au Commissaire local aux plaintes au 1 844 630-5125 ou firstname.lastname@example.org .