How to Report a Breach of Ethics

RIGHTS OF RECOURSE

  • Recognize a party’s right to express or criticize the services provided to him/her;
  • Inform the party of the remedies available to him/her in the event of dissatisfaction or if he/she wishes to file a complaint; and
  • Support and assist the party to exercise his/her rights as a citizen.

 

FILING A COMPLAINT IN THE EVENT OF A BREACH

In the event that you witness a breach of the Code of Ethics t Friends for Mental Health by either a staff member, board member, volunteer, or member, please file a complaint to either Friends for Mental Health or the Board of Directors immediately. 514-636-6885 ou par courriel à info@asmfmh.org ou encore, déposer une plainte sur le site internet de ASM, à l’adresse suivante : www.asmfmh.org.

You may also report this breach to the Board of Directors at ca@asmfmh.org. If after all these steps, you still have concerns, please contact the local Complaints Commissioner at 1 844 630-5125 or commissariat.plaintes.comtl@ssss.gouv.qc.ca . ca@asmfmh.org. Si après toutes ces démarches, vous avez toujours des inquiétudes, veuillez-vous adresser au Commissaire local aux plaintes au 1 844 630-5125 ou commissariat.plaintes.comtl@ssss.gouv.qc.ca .

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